Below are some of my design process to elicit information for better design thinking.
Method card example of how to add discovery structure and learn about a project or environment focusing research on specific areas allowing teams and businesses to achieve a shared vision.
Usually nine times out of ten, people will come to me with a problem to solve and it is either not the right problem or in most cases not phrased in the right manner. Part of designing the right solution is to better define and understand a problem in order achieve the right outcome.
Example: Are we designing a new helmet, or are we designing a new way to protect a cyclist’s head?
An example of a hypothesis format introduced to team members and senior management to communicate and question internal assumptions via a simple testable statement with the goal to have a unified approach for all team members.
We believe that [doing this, building this feature, this experience],
for [these organisations, personas],
will achieve or solve [this outcome],
we will know this to be true when we see [this quantitate/qualitative feedback].
One of my favourite methods to communicate a customer’s experience or journey through a product or service is illustrating compelling stories allowing potential opportunities, for design direction and innovation.
Before kicking off the ideation process, I find that gathering inspiration from elsewhere not only limited to the same domains or industry assists in generating font-stage ideas.
Designing how content needs to be delivered to users. By establishing AI, here is an early example how I communicate organising information, establishing content hierarchy based on people’s conceptual model and how information can influences peoples thought process and behaviours.
Animation, when used well can enhance the user experience. Animation can drive people to make better decisions, blend with human behaviour and leave a lasting impression after people use your product or service however, as problem solvers we need to know when to use it and when to lose it.
Animation example made in After Effects, exported as an animated Gif and imported into InVison can help generate instant feedback from users.