Is the way you operate directly affect your customer service?
We scan your organisation's resources, processes, flows, materials & design an experience that will improve your employee experience that will indirectly lead to rewarding customer experiences.
Assisting organisations to make better strategic & evaluation decisions over the marketing of Human-Centred Design (HCD).
It may sound harsh to our design buddies but, if you are not designing for “humans“, then who are you designing for? These days, the notion that organisations will sign-off anything without evidence is nonsense. The problem most organisations struggle with is after the coaching of HCD, conclude to take shared action.
Supercharging cultures with new tools and methods driving uplift.
Assisted organisations and teams to be leaner, faster and more successful with their products, services and innovation initiatives.
SERVICE DESIGN INSTRUCTOR
I aspire to inspire and help the next generation of problem solvers from different disciplines to work together and achieve rewarding and meaningful outcomes for society and the future.