Qantas
Innovation
Responsible for the strategy and experimentation to test the likelihood of adoption of a new service offering for Qantas Frequent Flyers.
Telstra Health
Disovering New Care Models
Responsible for leading and managing the experience strategy of the future service vision within Community Care.
Telstra Health
NDIS
Responsible for experience strategy delivering insights into how the NDIS is affecting individuals, families plus the experimentation of a new self-service solution.
