Qantas
Innovation
Group Ventures
Responsible for the strategy and experimentation to test the likelihood of adoption of a new service offering for Qantas Frequent Flyers.
Responsible for the strategy and experimentation to test the likelihood of adoption of a new service offering for Qantas Frequent Flyers.
Responsible for leading and managing the experience strategy of the future service vision within Community Care.
Responsible for experience strategy delivering insights into how the NDIS is affecting individuals, families plus the experimentation of a viable self-service solution.